Welcome to Aurora Family MediationCall: 01462 429735

and 07551 909509








 Statement from Aurora family mediation regarding Coronavirus COVID-19.

We are monitoring the situation and complying with government advice regarding Coronavirus.  We wish to reassure our clients that our office is open.  If you are booking in for an initial meeting  (MIAMS) we continue to carry these out on Zoom or WhatsApp or similar unless a face to face meeting is requested. 

In response to the government’s announcement confirming that the country has moved to Step 4 of the COVID-19 roadmap on the 19th July, we have amended our covid guidelines as follows:

We are now seeing clients for face-to-face meetings if both clients wish at our Hitchin office and our other offices on request. 
Otherwise we continue to see clients for mediation meetings online.

Where both clients wish to have a meeting face to face, to keep our staff and clients safe and well, we will be continuing to keep certain measures in place to do our part to help control the spread of Coronavirus. Wearing masks in communal spaces will remain for now, alongside hand sanitising stations and our heightened cleaning regimes.

We ask that if a client has tested positive or someone they have been in close contact with has tested positive for Coronavirus that they contact our admin department who will rearrange the appointment for a more suitable time or to mediate online instead.

We understand that everybody will be moving at different paces and have differing opinions on the easing of restrictions but in order to keep everyone well and happy we feel this is the fairest compromise and safest route forwards for now.

If you have any queries please contact info@aurorafamilymediation.com and we will be happy to help.


Aurora Family Mediation works with couples and families in the process of separation or divorce to help them find the most amicable, cost-effective solution possible. Whether you are married or cohabiting, with or without children, we can help you.

We are trained family and divorce lawyers and mediators. Nicolette Zarka and Joy Burden are both  FMC Accredited mediators (FMCA).  Nicolette Zarka,  and Joy Burden are recognised by the Family mediation council ("FMC") to carry out mediation.   Not all family mediators are recognised by the FMC.  We are recognised to carry out Mediation information and assessment meetings ("MIAMS").  We understand that when a relationship breaks down it is a stressful and difficult time for everyone involved.  We will work with both of you providing a safe, secure environment where you can discuss your issues calmly and we will help you find the best solution possible.


We offer Legal aid for family mediation in our Hitchin and Milton Keynes Offices (public funding).  Speak to us if you think you may be eligible for this funding. You would not have to pay for mediation if you obtain Legal aid.


Find out more about: Financial Mediation Children Mediation All Issues Mediation


Where are we?


We run family mediation sessions in towns throughout Hertfordshire Hitchin (head office),  Letchworth (Works Road, Letchworth Hertfordshire SG6 1GJ), St Albans (Victoria Square, St Albans Hertfordshire AL1 3TF) , Hatfield (2 Titan Court , 3 Bishps Square, Hatfield AL10 9NA) Watford (Clarendon Road, Watford Hertfordshire WD17 1DS), Welwyn Garden City (2 Falcon Gate, Shire Park, Welwyn Garden City  Hertfordshire AL7 1TW) Buckinghamshire Aylesbury (Gatehouse way, Aylesbury Buckinghamshire HP19  8DB and Smeaton Close, Aylesbury Buckinghamshire), Milton Keynes (Avebury Boulevard, Milton Keynes Buckinghamshire MK9 2BE) Bedfordshire Bedford (Technology house 239 Ampthill Road Bedford MK42 9QG), Luton (960 Capability Green LU1 3PE) North London  Finchley and Harlow (Harlow Business Park, Harlow Essex, CM19 5QE)

Find out more about what we do...








Contracted with the Legal Aid Agency to provide Legal Aid. 

If you are eligible for Legal aid there is no charge for mediation.


Why choose us?


At Aurora family mediation we provide a completely personal confidential service. We understand that no two couples will have exactly the same problems. We know that you will both be having a difficult and upsetting time and we work with you to find the best solution for you, to suit your timescale and in a cost effective way.

As a mediator with over 19 years experience in mediation and recognised by the FMC Nicolette Zarka is also a qualified lawyer so she and her team are in the unique position to be able to provide you with not only the best mediation service but combine it with our knowledge of the legal areas surrounding separation. Aurora family mediation is completely customer focused.  Once you have decided you wish to proceed we offer a speedy first appointment and an efficient service.  We can also offer you  out of hours and weekend appointments.


Many people come to mediation because they would like to work out their arrangements together with input from an impartial specially trained mediator. We help you focus discussions and give information where this may be of use.  At Aurora family mediation we explain the process in an initial meeting in which we take basic information from you and prepare for a first full meeting.  We are happy to speak to you on the telephone to answer any questions about the process free of charge.

Site Map


About Us

Our Services




Online Mediation

Useful Information

Contact Us

Website Terms

Privacy Policy
Useful Links & Contacts

Community legal service (CLS)





The family mediation council



Get in Touch...

Call: 07551 909509

7 Paynes Park Hitchin Hertfordshire. SG5 1EH

Co Regd No • 797  1211





Serving Hertfordshire, Bedfordshire and Buckinghamshire

Site Design by Inky Design Graphics